Contact
Contact Our Staten Island Security Team
Call, email or send the form below. A licensed technician calls back within one business hour to set up a free walkthrough of your home, business or building.
Phone
Hours
Mon–Fri 8 AM–6 PM
24/7 emergency service. Weekend visits are booked when a job needs them.
Service area
We come to you anywhere on Staten Island
All Staten Island ZIP codes, 10301–10314
Next steps
What Happens After You Reach Out
We call you back
Within one business hour, a technician calls to ask about the property and what you want to protect.
Walkthrough
We visit at a time that suits you and check entry points, wiring, power and the cable route.
Written quote
You receive an itemized plan with each device, the labor and any monthly fees.
Install date
Once you sign, we book the crew and, if your building requires it, send the board our insurance certificate.
Service area
Staten Island Neighborhoods We Serve
Our crews work across the whole island. If your street is not listed, it is still covered.
North Shore
- St. George
- Tompkinsville
- Stapleton
- Clifton
- Rosebank
- Shore Acres
- West New Brighton
- Randall Manor
- Port Richmond
- Mariners Harbor
- Elm Park
- Castleton Corners
- Westerleigh
- Sunnyside
- Silver Lake
- Grymes Hill
- Graniteville
Mid-Island
- Todt Hill
- Emerson Hill
- Dongan Hills
- Grant City
- New Dorp
- Midland Beach
- South Beach
- Oakwood
- Bay Terrace
- New Springville
- Bulls Head
- Willowbrook
- Heartland Village
South Shore
- Great Kills
- Eltingville
- Annadale
- Arden Heights
- Huguenot
- Prince's Bay
- Rossville
- Woodrow
- Charleston
- Tottenville
West Shore
- Travis
- Bloomfield
- Chelsea
ZIP codes: 10301, 10302, 10303, 10304, 10305, 10306, 10307, 10308, 10309, 10310, 10312, 10314
Before You Call: Quick Answers
Do you charge for the estimate?
No. The walkthrough and the written quote are free, and you are under no obligation to book the installation.
What should I have ready for the first call?
The address, the type of property and a rough idea of what you need: how many doors, which areas you want on camera, and whether there is an existing system. Photos of the current panel or recorder help.
Is there a Staten Island office I can visit?
Our technicians come to you anywhere on Staten Island, so there is no walk-in counter on the island. The main Lock and Tech USA offices are listed on lockandtech.com/contacts.
Can I get help with a system that stopped working?
Yes. Call (718) 554-2002 and describe the problem. Repairs are available for systems we installed and for most systems from other companies, and emergency service runs 24/7.